New Smile Dentists
According to our open methodology, this clinic scored 78.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #3 of 15 ranked clinics · Last checked: 26 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#378.9/100
- Best for Expats#375.8/100
- Best for Dental Implants#475.5/100
- Best for Emergency Dental Care#171.3/100
- Best Price Transparency#387.7/100
- Best English-speaking Clinics#375.8/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation or anaesthesia information found on clinic website.
Summary
Clinic in the Courtyard by Marriott complex on Patong's beach road, formerly known as Promjai Dental Clinic, with over twenty years of operation. Offers implants (including All-on-4), veneers, root canals, CEREC CAD/CAM restorations and oral surgery, with a published THB fee page and a named specialist team. Google listing shows 4.8 from 159 reviews.
Formerly Promjai Dental Clinic. Consultation is charged (THB 500-1,000) whereas some Patong competitors offer it free. Sample fees: cleaning THB 1,500-2,000, composite filling THB 1,500/surface, metal-free crown THB 16,000-20,000, single implant THB 60,000 (Neodent) to THB 80,000 (Straumann/Astra), All-on-4 THB 250,000-500,000. Staff advertise translation into French, Dutch and Japanese.
Strengths
- Information Transparency: 20 of 20 points.
- Price Transparency: 15 of 15 points.
- AI & Search Visibility: 8 of 10 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Doctor-team page with names and specialties (e.g., Srisuda Thinpangnga - periodontics, Narumol Pattaraporncharoen - implants/oral surgery). [s3] | 3/3 |
| ✓ | Dentist specializations listed [s3] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Phones and address published; email obfuscated behind script. [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published [s2] | 3/3 |
| ✓ | Cleaning price listed Scaling & polishing THB 1,500-2,000. [s2] | 2/2 |
| ✓ | Filling price listed Composite THB 1,500 per surface. [s2] | 2/2 |
| ✓ | Crown price listed Zirconia/E-Max/Cerec THB 16,000-20,000. [s2] | 2/2 |
| ✓ | Implant price listed Neodent THB 60,000; AstraTech/Straumann THB 80,000. [s2] | 2/2 |
| ✓ | Consultation price listed Examination and treatment plan THB 500-1,000. [s2] | 2/2 |
| ✓ | X-ray / imaging price listed Periapical/bitewing THB 300; panoramic THB 1,000. [s2] | 2/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [new-smile-dentists-refresh] | 5/6 |
| ◐ | Google review volume [new-smile-dentists-refresh] | 2/3 |
| ◐ | Review recency [new-smile-dentists-refresh] | 1.5/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints Visible reviews overwhelmingly positive; no recurring complaint themes found. [s4] | 2/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms WhatClinic (ServiceScore 8.5), Dental Departures, Trustindex. [s5] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Digital x-rays; periapical and panoramic fees listed. [s1] [s2] | 2/2 |
| ? | CBCT (3D imaging) CEREC 3D CAD/CAM present; CBCT not confirmed. | 0/2 |
| ✓ | Implantology [s1] [s2] | 2/2 |
| ? | Orthodontics Not featured among listed services. | 0/2 |
| ✓ | Oral surgery Oral surgery, laser dentistry. [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care Emergency dental care referenced as available. [s1] | 1.5/1.5 |
| ✓ | Works with international patients English-fluent staff; FR/NL/JP translation advertised. [s1] [s5] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] [s5] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online reservation/inquiry form. [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Sat 09:00-18:00, closed Sundays. [s4] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Phuket", "English speaking dentist Phuket", "dental implants Phuket", "emergency dentist Phuket", "Phuket dental clinic for expats".
| ✓ | Mentioned for: best dentist Phuket [sq] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Phuket [sq] | 1/1 |
| ✗ | Mentioned for: dental implants Phuket [sq] | 0/1 |
| ✓ | Mentioned for: emergency dentist Phuket [sq] | 1/1 |
| ✗ | Mentioned for: Phuket dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website JSON-LD blocks detected on homepage (checked 2026-07-04). [s1] | 1.5/1.5 |
| ✓ | Google indexing quality Site subpages (fees, team, reviews) indexed. [s1] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Achara Pandaeng [s3] | Minor Oral Surgery, Dental Laser | not verified |
| Noppasorn Tanpipat [s3] | Endodontics | not verified |
| Parintorn Wallanon [s3] | Oral Implantology | not verified |
| Athitaya Yanphaisan [s3] | Prosthodontics, Implants | not verified |
| Sitthanon Wangsai [s3] | General / CEREC | not verified |
| Chumporn Waree [s3] | General / CEREC | not verified |
| Srisuda Thinpangnga [s3] | Periodontics | not verified |
| Narumol Pattaraporncharoen [s3] | Oral & Maxillofacial Surgery | not verified |
| Somdul Manpiankran [s3] | Endodontics | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Pediatric dentistry
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.newsmiledentists.com |
|---|---|
| Phone | +66 92 469 5515 |
| https://www.facebook.com/Newsmiledentists | |
| Google Maps | Map listing |
| Address | 44 Thaweewong Road @ Courtyard by Marriott Phuket, Patong Beach Resort, Patong, Kathu, 83150, Phuket |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.newsmiledentists.com/ | Official site: name, ex-Promjai, address, phones, Facebook, services, emergency reference, English, photos, JSON-LD check | 2026-07-04 |
| s2 | https://www.newsmiledentists.com/cost-of-dental-treatment-in-phuket… | Published THB fees: exam, x-ray, cleaning, filling, crown, implant, veneer, whitening | 2026-07-04 |
| s3 | https://www.newsmiledentists.com/about-us-dentist-phuket/doctor-team/ | Named dentist team with specializations | 2026-07-04 |
| s4 | https://wanderlog.com/place/details/4811350/new-smile-dentists | Google rating 4.8 (159 reviews), hours, Jan 2026 review recency, no visible complaints | 2026-07-04 |
| s5 | https://www.whatclinic.com/dentists/thailand/phuket-province/pa-ton… | WhatClinic ServiceScore 8.5, verified reviews, consultation charged, multilingual staff | 2026-07-04 |
| sq | search:best/english/implants/emergency/expats dentist Phuket | AI/search visibility scout check 2026-07-04: presence or absence in top results for the five fixed queries | 2026-07-04 |
| new-smile-dentists-refresh | https://www.google.com/maps/place/New+Smile+Dentists+%E0%B8%84%E0%B… | most recent visible review approx. 4 months before 2026-08-26 (Dina Ammi) | 2026-08-26 |
Change History
| Date | Change |
|---|---|
| 2026-08-26 | Re-verification 2026-08-26: confirmed website (newsmiledentists.com), address, and phone unchanged. Google rating unchanged at 4.8, review count rose from 159 to 165; captured coordinates and Maps URL. |
| 2026-08-25 | License verification 2026-08-25 against Thailand's Private Healthcare Facility Verification registry: no clinic establishment license match found for reasonable Thai-name transliterations (current name and former name 'Promjai'); own site publishes no license number, but Thai trade name unconfirmed, so recorded null. All 9 named doctors recorded null against the Dental Council of Thailand register (Thai-script-only exact-match requirement confirmed live). |
| 2026-08-25 | Re-verification 2026-08-25: site live at https://www.newsmiledentists.com (site itself notes it is 'formerly Promjai Dental Clinic'), name/address/phone confirmed unchanged. Google Maps unreachable this session, so reputation/geo were not re-checked. No changes. |
| 2026-07-08 | Added Licensing & Credentials (methodology v1.1): clinic licence and dentists/their licence numbers. |
| 2026-07-04 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.